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Event | Workaround |
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Location, City, Land, and Country metadata is not migrated when you migrate an Apple Photos Library. | This is a known limitation. At that place is no workaround available. |
When you migrate an Apple tree Photos Library to Lightroom right after importing assets to Apple Photos, some or all of the assets might non get migrated successfully. (Operating system: macOS) | Before y'all brainstorm the migration, wait for some time to brand sure that Apple Photos has finished processing the imported assets. |
When you migrate an Apple tree Photos Library that has two persons with the same name, Lightroom creates 2 People clusters in the People View - one cluster has the person's name, while the other has the proper noun with '_1' appended. (Operating system: macOS) | After the migration is complete, you tin can rename the Person as desired in Lightroom. See Rename a Person. |
Migrated Slo-mo videos play back at normal speed rather than slow motion in Lightroom. (Operating system: macOS) | This is a known limitation. There is no workaround available yet. |
When migrating from Apple tree Photos, HEIC paradigm files do not migrate if you do not have an agile subscription. (Operating system: macOS) | Earlier you brainstorm the migration, subscribe or renew your subscription. |
When migrating from Apple Photos Library, the displayed number of assets that are being synced is more than that exist in the catalog. (Operating system: macOS) | When you begin the migration from Apple Photos library, Lightroom groups some assets similar Live Photos into stacks. For syncing purposes, Lightroom counts these stacks as avails. The processing assets number displayed is the temporary image count that includes the stacks. After the sync is consummate, the correct count is displayed. |
Event | Workaround |
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Spot Healing over a mask changes the mask luminance. | Nosotros are aware of this event and are working on a ready in future releases. |
Cropped results practise not display correctly later using Crop & Rotate. |
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With GPU disabled or unavailable, the Ingather tool works every bit expected until yous commit crop and render to Edit. One time you crop, the displayed epitome is incorrect. | Switch to another image, and then switch back to your previous image. You can as well enable GPU, if it is bachelor. |
When y'all reset edits, the blueish dot indicator which shows that edits are applied continues to appear in the Edit panel. The bluish dot indicator also appears in photos that do not have whatever edits in them. | The fix for this issue will be released in Lightroom desktop version 4.ane. |
You're unable to move a custom preset to a new or existing User Preset and the custom preset seems to disappear. | We are aware of this result and are working on a gear up in hereafter releases. |
Legacy masks (Selective edits) exercise not appear in exported photos, after the Lightroom desktop five.0 (October 2021 release) update. | Movement an edit slider in whatsoever one of the legacy masks and then revert the edit. Y'all can then export the photograph. |
Issue | Workaround |
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When you lot endeavour to import an AVI video file, Lightroom displays an import mistake. (Operating arrangement: macOS only) | Beginning with the October 2018 release of Lightroom CC (version 2.0), you lot tin can no longer import new AVI files on macOS. The existing AVI files in your catalog play equally expected in Lightroom. On Windows, the back up for AVI files is withal available. For related helpful information, see Supported video formats and extensions. |
Tiresome import performance when calculation photos from an internal Hard disk (HDD spinning drive). (Operating system: Windows, macOS) | If your workflow involves frequently importing photos from a hard bulldoze, consider using a Solid State Drive (SSD) for faster import performance. |
Lightroom detects the plugged in Apple iPhone mobile device only the Add Photos screen shows zero images to import. (Operating system: Windows, macOS) | Configure your Apple iPhone mobile device to trust the reckoner where Lightroom is installed. To do so:
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Lightroom sometimes does not recognize an SD carte du jour or an SD carte connected via USB adapter. (Operating organisation: macOS just) | If Lightroom doesn't recognize the SD carte du jour, bank check whether macOS recognizes it or not. If macOS recognizes your device:
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When you cull Add to Album as New while adding photos, a new album isn't created if you specify an album name that already exists even when the letter casing in the names is different; Lightroom doesn't display any fault or alarm. For case, if there is an existing anthology named "Alaska", you lot won't be able create a new anthology named "alaska" in the Add Photos screen. (Operating system: Windows, macOS) |
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While adding photos, the selection grid sometimes shows a wrong orientation for some images. | Keep with calculation photos. In near cases, the correct orientation is displayed after yous consummate calculation photos. Otherwise, you can manually rotate your photos using the Crop & Rotate menu. |
When you try to import photos from a photographic camera for the second time, you become No images that can be imported were institute in the selected source message. | Exercise one of the post-obit:
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Result | Workaround |
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Contempo photo edits or metadata changes done in Lightroom don't sync to Lightroom Archetype, if the image file is deleted from Lightroom earlier these changes get synced to the cloud. | Look until syncing has finished across Lightroom clients before deleting the images in Lightroom. Click the icon at the upper-correct corner in Lightroom to meet the sync condition. |
Lightroom indicates that you lot are signed in but no images appear in the filigree. | Restart Lightroom. |
Deject icon shows cherry-red circle with ! in it; and the synced and backed upwardly window show the error "Some Photos Invalid." (Operating system: Windows, macOS)
| To resolve this issue, do the following:
The syncing issue should now be resolved. To check the sync status, click the deject icon at the upper-right corner. |
Syncing appears to be stuck. Sync status shows no changes, even though y'all've waited for a sufficiently long time for the sync progress to update. (Operating organisation: Windows, macOS) |
The syncing issue should now be resolved. To cheque the sync status, click the cloud icon at the upper-right corner. |
Issue | Workaround |
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Thumbnails for AVI videos are non generated (Operating system: macOS only) | It might take some time to render the thumbnails. Hence, you may experience some delay in seeing thumbnails for AVI video format. |
GPS information is non displayed for videos taken from iPhones. (Operating organisation: Windows simply) | iPhone videos GPS info is not available on Windows. There is no workaround available withal. |
Slo-mo videos taken from iPhone playback at normal speed, | This is a known limitation. There is no workaround bachelor yet. |
No camera information is available and fourth dimension zone in the capture engagement is incorrect for videos. (Operating system: Windows only) | This is a known limitation. In that location is no workaround available all the same. |
Video starts from the outset instead of the selected point in the timeline. (Operating system: macOS only) | This is a known limitation. There is no workaround available notwithstanding. |
Lightroom menu bar is lost after pressing G or ESC while playing video in full screen mode. (Operating system: macOS just) | Restart Lightroom. |
Lightroom does not back up R3D or Apple ProRes video files. | This is a known limitation. There is no workaround available. |
Lightroom does not support Avid DNxHR/DNxHD video files. | This is a known limitation. There is no workaround available. |
Result | Workaround |
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Videos are not stored locally when Store Locally is enabled for a specific album | Engineering is aware of this result and are working on a set. |
Histogram stops updating while editing images. | Navigate to another image, allow it to load, then navigate dorsum to the image you were editing. |
When y'all launch Lightroom for mobile, the app gets stuck on Loading Photos. | Strength quit and restart the app. |
Unable to share images from Lightroom for mobile to Instagram. | There is a alter in Instagram'southward Share extension that is causing this issue. Nosotros are working with our partners to fix this. |
Testify Highlight Clipping does non work while capturing photos using Lightroom for mobile. | Applied science is aware of this outcome and are working on a fix. |
Scrolling gestures using Apple tree'due south new Magic Keyboard or Trackpad exercise not piece of work with most of the views in Adobe Lightroom for iPad. | Click and elevate with the trackpad to scroll in Lightroom for iPad where scroll gestures do not work. Alternatively, you tin can tap and drag on the screen to scroll. |
'Edited' filter in the Loupe bill of fare shows previously imported photos as edited, even when they're not edited. | Nosotros are enlightened of this effect and are working on a fix in the future release. |
Outcome | Workaround |
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Lightroom does not work after waking up the computer from sleep. | We are aware of this issue and are working on a fix. See this article for a workaround. |
Unable to import AVI files. (Operating arrangement: macOS only) | Beginning with Lightroom CC 2.0 (October 2018 releases), you lot can no longer import new AVI files on macOS. The existing AVI files in your itemize play every bit expected in Lightroom. On Windows, the support for AVI files is still available |
Unable to use Boundary Warp and Fill Edges together. Using one of them disables other. | If you want to employ Fill Edges and Boundary Warp together, employ the latest release of Adobe Photographic camera Raw or Lightroom Classic. |
Salvage as Preset in Notice tab does non piece of work. | Go to the concluding step of the tutorial before choosing Save equally Preset. |
(Operating arrangement: macOS merely) | Follow the workaround steps below: Caution: Before you proceed with these steps, note that any edits or changes that have not finished syncing to the deject may be lost.
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Windows Firewall may present a alarm most the Lightroom Sync Utility. (Operating system: Windows only) | Go to Firewall settings in Windows and unblock the Lightroom Sync Utility. |
When using keyboard shortcuts in Lightroom, the AltGr key on the European keyboards doesn't work. | Use the Alt key (next to the Spacebar key) instead, or access the command via the menus instead of using the keyboard shortcut. |
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Source: https://helpx.adobe.com/lightroom-cc/kb/known-issues.html